Information processing apparatus, method of processing information, and storage medium

ABSTRACT

An information processing apparatus includes a memory to store information of a display status of setting item buttons used for selecting corresponding setting items on a screen, and information of at least one of the setting items corresponding to an error that occurs during information processing as an error-occurred setting item, and circuitry to detect occurrence of the error during the information processing, determine whether a setting item button corresponding to the error-occurred setting item is displayed or not on the screen when the occurrence of the error is detected during the information processing, and display the setting item button corresponding to the error-occurred setting item on the screen based on a determination that the setting item button corresponding to the error-occurred setting item is not displayed on the screen when the occurrence of the error is detected during the information processing.

CROSS-REFERENCE TO RELATED APPLICATION

This application is a continuation Application of U.S. application Ser.No. 15/785,463, filed Oct. 17, 2017, which is a claims priority pursuantto 35 U.S.C. § 119(a) to Japanese Patent Application No. 2016-211541filed on Oct. 28, 2016 in the Japan Patent Office. The entire contentsof the above-identified applications are incorporated herein byreference.

BACKGROUND Technical Field

This disclosure relates to an information processing apparatus, a methodof processing information, and a storage medium.

Background Art

Multi-functional peripherals (MFPs) employing an operation panelincluding a touch panel have been widely used. The operation paneldisplays a screen displaying setting items to be selected by a user. Forexample, the screen displays setting buttons corresponding to respectivesetting items. When the user selects one setting button, a screen forselecting a setting value of one setting item corresponding to theselected one setting button is displayed, and then the setting value canbe selected.

In recent years, the number of functions of MFP has been increased, andthereby setting items that can be set by the user has been increased.Therefore, when setting buttons corresponding to all of the settingitems are displayed on a screen, operability of the MFP may decreasebecause the user may feel difficulty in finding desired setting buttons.Therefore, MFPs that the user can customize display status of settingbuttons have been proposed. In this MFP, the user can display thedesired setting buttons, with which the number of the setting buttonsdisplayed on the screen can be reduced, with which the operability ofthe MFP can be improved.

However, in this MFP, if an error occurs while executing a job, one ormore setting buttons necessary for cancelling the error may not bedisplayed on the screen. If the setting buttons necessary for cancellingthe error are not displayed on the screen, the error cannot be canceled,and thereby the apparatus cannot return to a normal operation from theerror.

SUMMARY

As one aspect of the present invention, an information processingapparatus is devised. The information processing apparatus includes amemory to store information of a display status of one or more settingitem buttons used for selecting corresponding one or more setting itemson a screen, the one or more setting items to be applied to informationprocessing, and information of at least one of the one or more settingitems corresponding to an error that occurs during the informationprocessing as an error-occurred setting item, and circuitry to detectoccurrence of the error during the information processing, determinewhether a setting item button corresponding to the error-occurredsetting item is displayed or not on the screen when the occurrence ofthe error is detected during the information processing, and display thesetting item button corresponding to the error-occurred setting item onthe screen based on a determination that the setting item buttoncorresponding to the error-occurred setting item is not displayed on thescreen when the occurrence of the error is detected during theinformation processing.

As another aspect of the present invention, a method of processinginformation is devised. The method includes storing, in a memory,information of a display status of one or more setting item buttons usedfor selecting corresponding one or more setting items on a screen, theone or more setting items to be applied to information processing, andinformation of at least one of the one or more setting itemscorresponding to an error that occurs during the information processingas an error-occurred setting item, detecting occurrence of the errorduring the information processing, determining whether a setting itembutton corresponding to the error-occurred setting item is displayed ornot on the screen when the detecting step detects the occurrence of theerror during the information processing, and displaying the setting itembutton corresponding to the error-occurred setting item on the screenbased on a determination that the setting item button corresponding tothe error-occurred setting item is not displayed on the screen when thedetecting step detects the occurrence of the error during theinformation processing.

As another aspect of the present invention, a non-transitory storagemedium storing one or more instructions that, when executed by one ormore processors, cause the one or more processors to execute a method ofprocessing information is devised. The method includes storing, in amemory, information of a display status of one or more setting itembuttons used for selecting corresponding one or more setting items on ascreen, the one or more setting items to be applied to informationprocessing, and information of at least one of the one or more settingitems corresponding to an error that occurs during the informationprocessing as an error-occurred setting item, detecting occurrence ofthe error during the information processing, determining whether asetting item button corresponding to the error-occurred setting item isdisplayed or not on the screen when the detecting step detects theoccurrence of the error during the information processing, anddisplaying the setting item button corresponding to the error-occurredsetting item on the screen based on a determination that the settingitem button corresponding to the error-occurred setting item is notdisplayed on the screen when the detecting step detects the occurrenceof the error during the information processing.

BRIEF DESCRIPTION OF THE DRAWINGS

A more complete appreciation of the description and many of theattendant advantages and features thereof can be readily obtained andunderstood from the following detailed description with reference to theaccompanying drawings, wherein:

FIG. 1 illustrates an example of a hardware configuration of an imageforming apparatus of an embodiment;

FIG. 2 illustrates an example of a home screen;

FIG. 3 illustrates an example of an application screen;

FIG. 4 illustrates an example of a setting screen;

FIG. 5 illustrates an example of an application screen when an erroroccurs in a conventional image forming apparatus;

FIG. 6 illustrates another example of an application screen when anerror occurs in a conventional image forming apparatus;

FIG. 7 illustrates an example of a functional block diagram of an imageforming apparatus of an embodiment;

FIG. 8 illustrates an example of a setting item table;

FIG. 9 illustrates an example of an error table;

FIG. 10 illustrates an example of an option table;

FIG. 11 is an example of a flowchart illustrating the steps ofprocessing performed by the image forming apparatus;

FIGS. 12A, 12B, and 12C illustrate an example of a tray button displayedby a first display method;

FIGS. 13A, 13B, and 13C illustrate an example of a tray button displayedby a second display method;

FIGS. 14A, 14B, and 14C illustrate an example of an application screendisplaying a setting change button;

FIG. 15 illustrates an example of an application screen displaying adialog box;

FIGS. 16A, 16B, and 16C illustrate an example of an application screenof a customization mode; and

FIG. 17 illustrates another example of an application screen of acustomization mode.

The accompanying drawings are intended to depict exemplary embodimentsof the present invention and should not be interpreted to limit thescope thereof. The accompanying drawings are not to be considered asdrawn to scale unless explicitly noted, and identical or similarreference numerals designate identical or similar components throughoutthe several views.

DETAILED DESCRIPTION

A description is now given of exemplary embodiments of presentdisclosure. It should be noted that although such terms as first,second, etc. may be used herein to describe various elements,components, regions, layers and/or sections, it should be understoodthat such elements, components, regions, layers and/or sections are notlimited thereby because such terms are relative, that is, used only todistinguish one element, component, region, layer or section fromanother region, layer or section. Thus, for example, a first element,component, region, layer or section discussed below could be termed asecond element, component, region, layer or section without departingfrom the teachings of present disclosure.

In addition, it should be noted that the terminology used herein is forthe purpose of describing particular embodiments only and is notintended to be limiting of present disclosure. Thus, for example, asused herein, the singular forms “a”, “an” and “the” are intended toinclude the plural forms as well, unless the context clearly indicatesotherwise. Moreover, the terms “includes” and/or “including”, when usedin this specification, specify the presence of stated features,integers, steps, operations, elements, and/or components, but do notpreclude the presence or addition of one or more other features,integers, steps, operations, elements, components, and/or groupsthereof. Furthermore, although in describing views illustrated in thedrawings, specific terminology is employed for the sake of clarity, thepresent disclosure is not limited to the specific terminology soselected and it is to be understood that each specific element includesall technical equivalents that operate in a similar manner and achieve asimilar result. Referring now to the drawings, one or more apparatusesor systems according to one or more embodiments are describedhereinafter.

Hereinafter, a description is given of each embodiment of the presentinvention with reference to the accompanying drawings. Regarding thespecification according to each of the embodiments and the drawings,constituent elements having substantially the same functionalconfiguration, the overlap description will be omitted by retaining thesame reference numerals.

First Embodiment

A description is given of an information processing apparatus 1according to a first embodiment with reference to FIGS. 1 to 13. Theinformation processing apparatus 1 can be any apparatuses including anoperation panel including a touch panel. The information processingapparatus 1 is, for example, an image forming apparatus, an electronicinformation board, a digital camera, a refrigerator, a washing machine,a microwave oven, a television, but not limited thereto. The imageforming apparatus includes, for example, a multi-functional peripheral(MFP), a printer, a copier, a facsimile machine, and a scanner. In thisdescription, the information processing apparatus 1 is described as animage forming apparatus. Therefore, the information processing apparatus1 is also referred to as the image forming apparatus 1.

A description is given of a hardware configuration of the image formingapparatus 1 with reference to FIG. 1. FIG. 1 illustrates an example of ahardware configuration of the image forming apparatus 1. As illustratedin FIG. 1, the image forming apparatus 1 includes, for example, acentral processing unit (CPU) 101, a read only memory (ROM) 102, arandom access memory (RAM) 103, and a hard disk drive (HDD) 104. Theimage forming apparatus 1 further includes an operation panel 105, anengine 106, a communication interface (I/F) 107, and a bus 108. Further,the image forming apparatus 1 can include others such as a printer, acopier, a facsimile machine, and a scanner depending on types of theimage forming apparatus 1.

The CPU 101 executes one or more programs, and controls variouscomponents to perform functions of the image forming apparatus 1. TheROM 102 stores various types of data including one or more programs tobe executed by the CPU 101. The RAM 103 provides a working area to theCPU 101. The HDD 104 stores various types of data including one or moreprograms to be executed by the CPU 101. The operation panel 105includes, for example, a touch panel display, and is used as aninput/output device. The operation panel 105 receives an operation of auser on the touch panel, and then inputs various types of information tothe image forming apparatus 1. The operation panel 105 displays varioustypes of information used by the image forming apparatus 1 on a display.The operation panel 105 can include hardware keys as an input device.The engine 106 controls a printer, a copier, a facsimile machine, and ascanner to implement printing function, copying function, facsimilefunction, and scanner function corresponding to each device. Thecommunication I/F 107 is used as an interface for connecting the imageforming apparatus 1 to a network such as the Internet and local areanetwork (LAN) wirelessly and/or by wire. The image forming apparatus 1communicates with one or more external device disposed on the networkthrough the communication I/F 107. The bus 108 connects the CPU 101, theROM 102, the RAM 103, the HDD 104, the operation panel 105, the engine106, and the communication I/F 107 with one another.

A description is given of screens displayed on the operation panel 105.In the following description, a home screen, an application screen, anda setting screen are described.

The home screen is a screen displaying one or more functions selectableby a user. In the home screen, one or more icons corresponding torespective one or more functions are displayed. The icon is used as astart button for activating the corresponding functional application.When the user selects one icon, an application that implements afunction corresponding to the selected icon is activated, and anapplication screen of the application is displayed. In thisconfiguration, the user selects an icon displayed on the operation panel105 by touching the icon displayed on the operation panel 105, or theuser selects a function displayed on the operation panel 105 byoperating a hardware key.

FIG. 2 illustrates an example of the home screen. In an example case ofFIG. 2, the home screen displays a copy icon, a scan icon, a fax icon, aprinter icon, and other icon. For example, when a user selects the copyicon, a copy application providing a copy function is activated, andthen an application screen of the copy application is displayed.

Further, as illustrated in FIG. 2, the home screen displays a widget fordisplaying time information, a button for returning to a previous screen(BACK), a home button for shifting to the home screen (HOME), and a menubutton for displaying a menu screen (MENU). Further, the home screen isnot limited to the example of FIG. 2. Any button or the like can beadded to or deleted from the home screen.

The application screen is a screen used by a user for selecting one ormore setting items. The application screen displays a plurality ofsetting item buttons respectively corresponding to a plurality ofsetting items that the user can select. A setting item button is used bythe user to select a corresponding setting item. A selection of thesetting item can be performed by selecting the setting item button. Whenthe user selects one setting item button, a setting screen of onesetting item corresponding to the selected one setting item button isdisplayed.

Each of the setting items has, for example, a plurality of options,which are candidates of setting value. A setting value of the settingitem can be selected from options set for the setting item. When a userselects one option on the setting screen, the selected one option is setas a setting value of the setting item. Therefore, when the option isselected, the setting value is selected.

FIG. 3 illustrates an example of the application screen. The applicationscreen of FIG. 3 is an example of a screen of a copy application usedfor implementing a copy function. As illustrated in FIG. 3, theapplication screen displays setting item buttons corresponding to suchas “monochrome/color,” “magnification,” “number of copies,” “density,”“tray,” “staple,” “punch,” and “sort.” As illustrated in an example caseof FIG. 3, each of the setting item buttons includes a name ofcorresponding setting item, and a setting value (selected option) of thecorresponding setting item. Hereinafter, the setting item buttoncorresponding to the setting item “X” is referred to as an “X button.”

For example, a setting item button displayed at the top left of theapplication screen of FIG. 3 is referred to as a “monochrome/color”button. The “monochrome/color” button is a setting item buttoncorresponding to a setting item of “monochrome/color.” The setting item“monochrome/color” has options such as “automatic,” “color,”“black-and-white,” and “gray scale.” In an example case of FIG. 3, the“monochrome/color” button displays “color,” which means the option of“color” is selected currently as the setting value of the setting itemof “monochrome/color.”

Similarly, in an example case of FIG. 3, a setting value of the“magnification” is “100%,” and a setting value of the “number of copies”is one (1), and a setting value of the “tray” is “auto.” Further, asillustrated in FIG. 3, the application screen displays a print settingssection, which displays each option that is being selected, and a startbutton to start an execution of printing by using the image formingapparatus 1. As indicated in to the print settings section on theapplication screen (FIG. 3), options of “color,” “100%,” “1,” “auto” and“double-face” are selected currently.

Further, as illustrated in FIG. 3, the application screen displays abutton for returning to a previous screen (BACK), a home button forshifting to a home screen (HOME), and a menu button for displaying amenu screen (MENU). Further, the application screen is not limited tothe example of FIG. 3. Any button or the like can be added to or deletedfrom the application screen.

The setting screen is a screen used by a user for selecting a settingvalue of a setting item. The setting screen display a plurality ofoption buttons respectively corresponding to a plurality of options thatthe user can select. The option button is used by the user for selectingthe option. When the user selects one option button, one optioncorresponding to the one option button is selected. When the userselects the one option button, an option corresponding to the selectedone option button is selected as a setting value of a setting item.

FIG. 4 illustrates an example of the setting screen. In an example caseof FIG. 4, the setting screen displays option buttons respectivelycorresponding to options of “auto,” “400%,” “200%,” and “50%.” In anexample case of FIG. 4, each of the option buttons displays acorresponding option. Hereinafter, the option button corresponding tothe option “x” is referred to as an “x button.” For example, an optionbutton at the top of the option buttons in FIG. 4 is referred to as an“auto” button. The “auto” button is an option button corresponding tothe option of “auto.”

Further, as illustrated in FIG. 4, the setting screen displays a buttonfor returning to a previous screen (RETURN), and a magnification columndisplaying a magnification that is set currently. In an example case ofFIG. 4, the currently set magnification is 100%. Further, as illustratedin FIG. 4, the setting screen displays an increase button (+) and adecrease button (−) used for changing the currently-set magnification.When a user selects 400% on the setting screen, 400% is selected as thesetting value of the magnification, and 400% is displayed in themagnification column.

Further, as illustrated in FIG. 4, the setting screen displays a buttonfor returning to a previous screen (BACK), a home button for shifting toa home screen (HOME), and a menu button for displaying a menu screen(MENU). Further, the setting screen is not limited to the example ofFIG. 4. Any button or the like can be added to or deleted from thesetting screen.

A description is given of an outline of the image forming apparatus 1 ofthe first embodiment. In the following description, the setting item“tray” is used as an example of the setting items.

FIG. 5 and FIG. 6 illustrate examples of an application screen when anerror occurs in a conventional image forming apparatus. In example casesof FIG. 5 and FIG. 6, it is assumed that “auto” is selected as a settingvalue for the setting item of “tray,” and then a copy job is executed.When executing the copy job, the conventional image forming apparatuscannot automatically select a tray (or sheet) when a sheet used as arecording medium has irregular shape or the like. If the “AUTO” is setfor the tray in such case, an error occurs as illustrated in FIG. 5 andFIG. 6. In the example cases of FIG. 5 and FIG. 6, an error message of“select sheet” is displayed on the application screen because the tray(or sheet) cannot be selected automatically.

In the example case of FIG. 5, the tray button is displayed on theapplication screen. In this case, a user can select the tray button tochange a setting value of the setting item of “tray” to a setting value(i.e., option) of “tray 2” to cancel the error. By contrast, in theexample case of FIG. 6, the tray button is not displayed on theapplication screen. In this case, the user cannot change the settingvalue of the setting item “tray,” and thereby the errors cannot becancelled.

As described above, in conventional image forming apparatuses, when thesetting item button corresponding to the error is not displayed, theuser cannot change the setting value of the setting item correspondingto the setting item button, and thereby the errors cannot be cancelled.In this description, the setting item button corresponding to the errormeans the setting item button corresponding to the setting itemcorresponding to the error.

Therefore, the image forming apparatus 1 of the first embodiment isconfigured to display a setting item button corresponding to an error onthe application screen if the setting item button corresponding to theerror is not displayed when the error is detected. With thisconfiguration, even if the setting item button corresponding to theerror is not displayed when the error is detected, a user can change thesetting value of the setting item corresponding to the error, with whichthe error can be canceled.

A description is given of a functional configuration of the imageforming apparatus 1 of the first embodiment. FIG. 7 illustrates anexample of a functional block diagram of the image forming apparatus 1.As illustrated in FIG. 7, the image forming apparatus 1 includes, forexample, a display control unit 11, an error detection unit 12, adisplay determination unit 13, a setting item information storage unit14, an error information storage unit 15, and an option informationstorage unit 16. These functions can be implemented by executing one ormore programs by the CPU 101.

The display control unit 11 controls a screen displayed on the displayof the operation panel 105. Specifically, when an icon is selected by auser on a home screen, the display control unit 11 switches the homescreen to an application screen of an application function correspondingto the selected icon. Further, when a setting item button is selected bya user on an application screen, the display control unit 11 switchesthe application screen to a setting screen of a setting itemcorresponding to the selected setting item button. Further, when the“RETURN” button is selected by a user on any screen, the display controlunit 11 switches the currently displayed screen to a screen that wasdisplayed previously. For example, when the “RETURN” button is selectedon the setting screen, the display control unit 11 switches the settingscreen to the application screen.

Further, the display control unit 11 performs a screen control such asan arrangement or layout of parts such as buttons and widgets displayedon the screen, description of text on the part or a text field, and ascreen operation (e.g., scrolling, enlargement, reduction) correspondingto a user operation on the screen.

Further, the display control unit 11 displays a setting item buttonunder a non-displayed status on the application screen by determining atype of error that has occurred while executing a job. The detail ofdisplaying the setting item button under the non-displayed status willbe described later.

When an error occurs while executing a job, the error detection unit 12detects the error based on information received from a device (e.g.,printing device) that is executing the job. The information receivedfrom the device that is executing the job includes, for example, anerror ID to be described later.

The display determination unit 13 determines a display status of asetting item button corresponding to an error. In other words, thedisplay determination unit 13 determines whether the setting item buttoncorresponding to the error is displayed on the application screen at thetime of occurrence of the error.

The setting item information storage unit 14 stores information of eachsetting item (hereinafter “setting item information”). FIG. 8illustrates an example of setting item information stored as a settingitem table in a memory. In an example case of FIG. 8, each recordcorresponds to the setting item information of each setting item. In anexample case of FIG. 8, the setting item information includesinformation items such as “setting-item ID,” “name,” “position,” and“display.” The “setting-item ID” indicates an identifier identifyingeach setting item. The “name” indicates a name of each setting item.

The “position” indicates a position for displaying the setting itembutton corresponding to the setting item. In this configuration, the“position” means a position in an arrangement region prepared in advancefor arranging the setting item buttons. In one example configuration ofthe first embodiment, it is assumed that an arrangement region (layoutregion) that can arrange the setting item buttons in “N rows and 3columns” is provided. Specifically, a position at the upper left cornerof the arrangement region is set as “1”, and a position at the upperright corner of the arrangement region is set as “3.” The applicationscreen displays at least a part of the arrangement region includingvarious setting item buttons arranged at given corresponding positions.In this example case, the “position” of the setting item “tray” isspecified with “5, 6” because the setting item “tray” is arranged byusing two positions (see FIG. 5).

The “display” indicates a display status of the setting item buttoncorresponding to the setting item. The “Y” in “display” indicates thatthe setting item button is under the displayed status, and the “N” “in“display” indicates that the setting item button is under thenon-displayed status. The setting item button set with the “display” of“Y” corresponds to the setting item button that is displayed on thescreen, and the setting item button set with the “display” of “N”corresponds to the setting item button that is not displayed on thescreen. The display status can be changed and set by a user.

The error information storage unit 15 stores information on each error(hereinafter “error information”). FIG. 9 illustrates an example of anerror table storing error information. In an example case of FIG. 9,each record corresponds to error information for each error. In anexample case of FIG. 9, the error information includes information itemssuch as “error ID,” “error message,” and “setting-item ID.” The “errorID” indicates an identifier identifying each error. The “error message”indicates a message to be displayed on the application screen when anerror occurs. The “error message” indicates the cause of the error and acountermeasure, and is prepared in advance for each error. The“setting-item ID” indicates an identifier identifying the setting itemcorresponding to the error. The setting item corresponding to the erroris a setting item that can be used to cancel the error by changing thesetting value, and the setting item corresponding to the error can beset in advance. The number of the setting items corresponding to theerror may be one or plural.

In an example case of FIG. 9, an error having an error ID 01 indicatesan error that a use of punch is set for a sheet but the punch cannot beused for the sheet. If this error occurs, an error message of “Sheetcannot be punched. Reselect sheet or cancel punch” is displayed on theapplication screen. Further, as the setting items corresponding to theerror having the error ID 01, the setting item “tray” having the settingitem ID of “05” and the setting item “punch” having the setting item IDof “07” are set.

In an example case of FIG. 9, an error having an error ID 02 indicatesan error that color toner is insufficient for executing color printing.If this error occurs, an error message of “toner (color) isinsufficient. Exchange cartridge or print in monochrome” is displayed onthe application screen. Further, as a setting item corresponding to theerror having the error ID 02, the setting item “monochrome/color” havingthe setting item ID of “01” is set.

In an example case of FIG. 9, an error having an error ID 03 indicatesan error that double-side copy is set when all trays are set forsingle-sided copy. If this error occurs, an error message of “All traysare set for single-sided copy. Double-sided copy cannot be used. Canceldouble-sided copy” is displayed on the application screen. Further, as asetting item corresponding to the error having the error ID 03, thesetting item “double/single face” having the setting item ID of “09” isset.

In an example case of FIG. 9, an error having an error ID 04 indicatesan error that “auto” is selected as a setting value for the setting itemof “tray” and then a copy job was executed. If this error occurs, anerror message of “select sheet” is displayed on the application screen.Further, as a setting item corresponding to the error having the errorID 04, the setting item “tray” having the setting item ID of “05” isset.

The option information storage unit 16 stores information on each option(hereinafter, “option information”). FIG. 10 illustrates an example ofan option table storing option information as selectable option. In anexample case of FIG. 10, each record corresponds to the optioninformation of each option.

In an example case of FIG. 10, the option information includesinformation items such as “option ID,” “setting-item ID,” “name,”“selection,” “exclusive option,” and “exclusive processing.” The “optionID” indicates an identifier identifying each option. The “setting-itemID” indicates an identifier identifying each setting item having one ormore options. The “name” indicates a name of each option. The“selection” indicates a selection status of each option whether the eachoption is selected. The “Y” in “selection” indicates that the option isselected, and the “N” in “selection” indicates that the option is notselected (i.e., non-selected option).

In an example case of FIG. 10, it is assumed that one option tablestores the option information of all of the setting items, but notlimited thereto. For example, one option table can be provided for eachsetting item.

A description is given of processing performed by the image formingapparatus 1. FIG. 11 is an example of a flowchart illustrating the stepsof a process performed by the image forming apparatus 1. The sequence ofFIG. 11 is started when an error occurs while executing a job. In thefollowing description, it is assumed that an application screen isdisplayed on the operation panel 105 at the start of the sequence ofFIG. 11.

When an error occurs, a device (e.g., printing device) that is executinga job transmits information including an error ID associated to theerror that has occurred to the engine 106. The error detection unit 12detects an occurrence of the error based on the information received bythe engine 106 (step S101). When the error detection unit 12 detects theerror, the error detection unit 12 transfers the error ID of theoccurred error to the display control unit 11.

When the display control unit 11 receives the error ID, the displaycontrol unit 11 transfers the error ID to the display determination unit13. When the display determination unit 13 receives the error ID, thedisplay determination unit 13 determines whether one or more settingitem buttons corresponding to the occurred errors are not beingdisplayed (i.e., non-displayed status) (step S102).

Specifically, the display determination unit 13 searches the error table(FIG. 9) using the error ID as a search key to acquire one or moresetting item IDs (hereinafter, setting item ID), of one or more settingitems (hereinafter, setting item) corresponding to the error detected atstep S101. Then, the display determination unit 13 searches the settingitem table (FIG. 8) by using the acquired setting item ID as a searchkey to acquire setting item information of the setting item having thecorresponding setting item ID, and checks the display status included inthe acquired setting item information, in which a value of informationitem “display” (FIG. 8) is checked. When the display determination unit13 confirms that a setting item button under the non-displayed status(i.e., value of information item “display” is “N”) exists based on acheck result, the display determination unit 13 determines that thesetting item button corresponding to the error and under thenon-displayed status exists. By contrast, when the display determinationunit 13 confirms that no setting item button under the non-displayedstatus (i.e., value of information item “display” is “N”) exists, thedisplay determination unit 13 determines that no setting item buttoncorresponding to the error and under the non-displayed status exists.

When the display determination unit 13 determines that the setting itembutton corresponding to the error and under the non-displayed statusexists (step S102: YES), the display determination unit 13 reports theexistence of the setting item button corresponding to the error andunder the non-displayed status to the display control unit 11. Further,the display determination unit 13 transfers the setting item ID of thesetting item button corresponding to the error, the setting item ID ofthe setting item button under the non-displayed status, and an errormessage corresponding to the error to the display control unit 11.

When the display control unit 11 receives the setting item ID of thesetting item button under the non-displayed status, the display controlunit 11 displays the setting item button associated to the receivedsetting item ID on the application screen as a selectable setting itembutton (step S103). At this timing, the display control unit 11 is notrequired to change the value of the information item “display” includedin the setting item information to “Y” (FIG. 8). A method of displayingthe setting item button under the non-displayed status will be describedlater.

Then, the display control unit 11 sets one or more setting item buttonscorresponding to the error as one or more selectable setting itembuttons, and one or more setting item buttons not corresponding to theerror as one or more non-selectable setting item buttons among thesetting item buttons displayed on the application screen (step S104).With this configuration, unnecessary operation is not performed by auser, and a cancellation of the error by changing a setting value of thesetting item corresponding to the error can be clearly requested to theuser.

In a case of displaying the setting item button under the displayedstatus as the non-selectable setting item button, the display controlunit 11 can display the non-selectable setting item button with a styledifferent from the selectable setting item button illustrated in FIG. 5.Specifically, the non-selectable setting item button can be displayed bydecreasing luminance, changing color or the like of the non-selectablesetting item button.

Then, the display control unit 11 displays the error message receivedfrom the display determination unit 13 in a given area on theapplication screen (step S105). When the user confirms the errormessage, the user can understand the cause of the error, and acountermeasure. Further, when the user select the setting item buttoncorresponding to the error, and changes a setting value of the settingitem corresponding to the selected setting item button, the error can becanceled. After cancelling the error, the display control unit 11 canset the setting item button displayed on the application screen forcancelling the error to the setting item button under the non-displayedstatus again, with which an initial configuration of the setting itembuttons on the application screen can be maintained.

By contrast, when the display determination unit 13 determines that thesetting item button corresponding to the error and under thenon-displayed status does not exist (step S102: NO), the displaydetermination unit 13 reports the non-existence of the setting itembutton under the non-displayed status to the display control unit 11.Further, the display determination unit 13 transfers the setting item IDof the setting item button corresponding to the error, and the errormessage corresponding to the error to the display control unit 11. Then,the sequence proceeds to step S104.

A description is given of a method of displaying the setting item buttonunder the non-displayed status. Hereinafter, it is assumed that the traybutton is used an example of the setting item button under thenon-displayed status.

(First Display Method)

A description is given of a first display method that displays thesetting item button under the non-displayed status. As to the firstdisplay method, a display area for displaying the setting item buttonunder the non-displayed status is generated, and then the setting itembutton under the non-displayed status is displayed in the generateddisplay area. For example, the display area can be generated by shiftinga position of all of setting item buttons under the displayed status fora given length in a given direction, in which the given length and thegiven direction can be any values.

FIG. 12 illustrates an example of displaying the tray button under thenon-displayed status by using the first display method. In an examplecase of FIG. 12, the display area (i.e., dotted line in FIG. 12B) isgenerated by shifting a position of the setting item buttons under thedisplayed status on the application screen into a lower direction forone line as illustrated in FIGS. 12A and 12B. Then, the tray button isdisplayed in the display area as illustrated in FIG. 12C, which isgenerated at the upper side of the setting item buttons under thedisplayed status. The positions of the setting item buttons can beshifted to any one direction for one or more lines.

In the first display method, when the number of the setting item buttonsunder the non-displayed status corresponding to the error is two ormore, each of the setting item buttons under the non-displayed statuscorresponding to respective error can be displayed in the display area.Further, if a plurality of setting item buttons corresponding to errorsexist, and some of setting item buttons corresponding to the errors arenot displayed such as a first setting item button corresponding to anerror is not displayed and a second setting item button corresponding toan error is displayed, the first setting item button under thenon-displayed status alone is displayed in the display area, or all ofthe plurality of setting item buttons such as the first setting itembutton and the second setting item button corresponding to the errorscan be displayed in the display area.

(Second Display Method)

A description is given of a second display method that displays thesetting item button under the non-displayed status. As to the seconddisplay method, a position (first position) displaying one setting itembutton under the displayed status is changed to another position (secondposition) to generate a vacant position at the first position, and thena setting item button under the non-displayed status is displayed in thevacant position. The vacant position can be also referred to as the openposition. Further, the vacant position can be set in advance as aposition on the application screen. Further, the vacant position can bea position adjacent to other setting item button corresponding to anerror. The vacant position corresponds to the display area generated bythe above described first display method.

FIG. 13 illustrates an example of displaying the tray button by usingthe second display method. In an example case of FIG. 13, the vacantposition (i.e., dotted line in FIG. 13B) is generated at the upper leftof the application screen. Therefore, the tray button is displayed atthe upper left of the application screen as illustrated in FIG. 13C. Todisplay the tray button at the vacant position, the positions of thesetting item buttons are shifted for a given number of position,respectively. For example, a position of the “monochrome/color” buttonis shifted from the position “1” to the position “3” as illustrated inFIGS. 13A and 13B. The position of the setting item button can beshifted for one or more.

In the second display method, when the number of the setting itembuttons under the non-displayed status corresponding to the error is twoor more, the setting item buttons under the non-displayed statuscorresponding to respective error can be displayed in the vacantposition by arranging the setting item buttons. Further, if a pluralityof setting item buttons corresponding to errors exist, and some ofsetting item buttons corresponding to the errors are not displayed suchas a first setting item button corresponding to an error is notdisplayed and a second setting item button corresponding to an error isdisplayed, the first setting item button under the non-displayed statuscan be displayed in the vacant position, which is set adjacent to thesecond setting item button under the displayed status.

As described above in the first embodiment, when the setting item buttoncorresponding to the error is not displayed (i.e., setting item buttonis under the non-displayed status), the setting item buttoncorresponding to the error and under the non-displayed status can bedisplayed as the selectable setting item button on the applicationscreen by using any one of the above described first display method andthe second display method. Therefore, even when the setting item buttoncorresponding to the error is not displayed, the setting item buttoncorresponding to the error and under the non-displayed status can bedisplayed and selected, and then the error can be canceled by changingthe setting value of the setting item corresponding to the error.

Second Embodiment

A description is given of an image forming apparatus 1 of a secondembodiment with reference to FIG. 14. The configuration of the imageforming apparatus 1 of the second embodiment is similar to the firstembodiment.

In the second embodiment, when a setting item button corresponding to anerror under the non-displayed status exists, the display control unit 11displays a “setting change” button on the application screen instead ofdisplaying the setting item button under the non-displayed status, inwhich the “setting change” button is used to change a setting value ofthe setting item corresponding to the setting item button under thenon-displayed status. When a user selects (e.g., presses) the settingchange button, a setting value of a setting item corresponding to thesetting item button under the non-displayed status can be changed tocancel the error. The second embodiment is applicable to a configurationwhen the number of the setting item button under the non-displayedstatus is one. In the second embodiment, the “setting change” button isdisplayed at step S103 instead of the setting item button.

FIG. 14 illustrates an example of an application screen displaying the“setting change” button. In an example case of FIG. 14, a tray button isused as an example of setting item button corresponding to an error andunder the non-displayed status. In this example case of FIG. 14, theapplication screen is not displaying the tray button when an erroroccurs (FIG. 14A), and then the “setting change” button is displayed(FIG. 14B). When the “setting change” button is selected (e.g.,pressed), a setting screen of the setting item “tray” is displayed asillustrated in FIG. 14C.

In the second embodiment, if the number of setting value of the settingitem corresponding to the “setting change” button and under thenon-displayed status that can cancel the error is one, the setting valuecan be changed directly to the setting value that can cancel the errorby selecting (e.g., pressing) the “setting change” button.

As described above in the second embodiment, when the setting itembutton corresponding to the error is not displayed (i.e., setting itembutton corresponding to the error is under the non-displayed status),the “setting change” button used for changing the setting value of thesetting item corresponding to the setting item button under thenon-displayed status is displayed on the application screen as aselectable button. Therefore, even when the setting item buttoncorresponding to the error is under the non-displayed status, the“setting change” button can be selected, and then the error can becanceled by changing the setting value of the setting item correspondingto the setting item button under the non-displayed status.

Third Embodiment

A description is given of an image forming apparatus 1 of a thirdembodiment with reference to FIG. 15. The configuration of the imageforming apparatus 1 of the third embodiment is similar to the firstembodiment.

In the third embodiment, when a setting item button corresponding to anerror and under the non-displayed status exists, the display controlunit 11 displays a dialog box on the application screen instead ofdisplaying the setting item button under the non-displayed status, inwhich the dialog box can be used for changing a setting value of thesetting item corresponding to the error. For example, the dialog boxincludes an error message corresponding to the error, and a “settingchange” button for changing the setting value of each setting itemcorresponding to the error as illustrated in FIG. 15. When a userselects (e.g., presses) the “setting change” button, a setting value ofthe setting item corresponding to the error can be changed to cancel theerror. The third embodiment is applicable to a configuration when thenumber of the setting item corresponding to the error is one or more.

FIG. 15 illustrates an example of the dialog box displayed on theapplication screen. In an example case of FIG. 15, it is assumed thatthe error having the error ID E01 has occurred, in which the dialog boxdisplays an error message of “This sheet cannot be punched. Reselectsheet or cancel punch.” The dialog box further displays a name (e.g.,punch, tray), a setting value (e.g., two at left, tray 2), and a“setting change” button set for each setting item corresponding to theerror. When a user selects (e.g., presses) the “setting change” button,a setting screen of the setting item corresponding to the selectedsetting change button is displayed. The user can change one or moresetting values in the displayed setting screen. The dialog box furtherdisplays a “confirm” button (e.g., OK button). When the user selects(e.g., presses) the “confirm” button, a change of the setting value,performed in the dialog box, is set to the image forming apparatus 1.

As described above in the third embodiment, the dialog box used forchanging the setting value of the setting item corresponding to theerror can be displayed as selectable option on the application screen.Therefore, even when the setting item button corresponding to the erroris not displayed, the “setting change” button displayed in the dialogbox can be selected to change the setting value of the setting itemcorresponding to the setting item button under the non-displayed status,with which the error can be canceled. In the third embodiment, thedialog box is displayed at step S103 instead of the setting item button.

Fourth Embodiment

A description is given of an image forming apparatus 1 of a fourthembodiment with reference to FIGS. 16 and 17. The configuration of theimage forming apparatus 1 of the fourth embodiment is similar to thefirst embodiment.

In the fourth embodiment, the display control unit 11 customizes one ormore setting item buttons displayed on the application screen inresponse to an operation by a user, in which deleting and/or changingpositions of the setting item buttons are performed. In a case ofcustomizing the setting item buttons, the display control unit 11changes or switches the display status of the application screen to acustomization mode.

The mode can be switched to the customization mode, for example, bytouching the setting item button for a longer time, by selecting aswitching button for switching between a normal mode and thecustomization mode. In the customization mode, the setting item buttondisplayed on the screen can be moved or shifted by a drag and dropoperation. When a user moves the setting item button, the displaycontrol unit 11 updates the “position” included in the setting iteminformation (see FIG. 8) of the setting item button that is moved to anew position after the movement or shifting.

FIG. 16 illustrates an example of an application screen of thecustomization mode. In an example case of FIG. 16, when a user switchesa position of the color button and a position of the magnificationbutton in the application screen as illustrated in FIGS. 16A and 16B,the display control unit 11 changes the “position” included in thesetting item information of the setting item “color” from “1” to “2”(FIG. 8) and also changes the “position” included in the setting iteminformation of the setting item “magnification” from “2” to “1” (FIG.8).

In an example case of FIG. 16, a display-cancel button is displayed atthe upper right of each setting item button as illustrated in FIG. 16Cwith a symbol of “x” to set the setting item button under thenon-displayed status. When a user selects (e.g., presses) thedisplay-cancel button of one setting item button, the display controlunit 11 changes the “display” included in the setting item informationof the setting item corresponding to the one setting item button from“Y” to “N” (see FIG. 8) to set the one setting sing button under thenon-displayed status. This processing is equivalent to deleting thesetting item button from the application screen.

FIG. 17 illustrates another example of an application screen of thecustomization mode. In an example case of FIG. 17, instead of displayingthe display-cancel button (FIG. 16C), a “trash” icon is displayed, inwhich when a setting item button is dropped into the “trash” icon, thesetting item button becomes the non-displayed status. When a user dropsone setting item button into the “trash” icon, the display control unit11 changes the “display” included in the setting item information of thesetting item corresponding to the one setting item button from “Y” to“N” (see FIG. 8) to set the one setting sing button under thenon-displayed status.

As to the above described fourth embodiment, the setting item buttondisplayed on the application screen can be customized, with whichusability of the image forming apparatus 1 can be improved or enhanced.Further, even when the setting item button corresponding to the error isnot displayed due to the customization of the setting item button, thesetting value of the setting item corresponding to the setting itembutton under the non-displayed status can be changed to cancel the erroras similar to the first to the third embodiments.

As to the above described embodiments, even when one or more settingitem buttons corresponding to respective errors are under thenon-displayed status on the screen, the setting value of the one or moresetting items corresponding to the respective errors can be changed bydisplaying one or more setting item buttons corresponding to the one ormore setting items corresponding to the error.

The present invention can be implemented in any convenient form, forexample using dedicated hardware, or a mixture of dedicated hardware andsoftware. The present invention may be implemented as computer softwareimplemented by one or more networked processing apparatuses. The networkcan comprise any conventional terrestrial or wireless communicationsnetwork, such as the Internet. The processing apparatuses can compromiseany suitably programmed apparatuses such as a general purpose computer,personal digital assistant, mobile telephone (such as a WAP or3G-compliant phone) and so on. Since the present invention can beimplemented as software, each and every aspect of the present inventionthus encompasses computer software implementable on a programmabledevice. The computer software can be provided to the programmable deviceusing any storage medium for storing processor readable code such as afloppy disk, hard disk, CD ROM, magnetic tape device or solid statememory device.

The hardware platform includes any desired kind of hardware resourcesincluding, for example, a central processing unit (CPU), a random accessmemory (RAM), and a hard disk drive (HDD). The CPU may be implemented byany desired kind of any desired number of processor. For example, theCPU can be implemented by one or more processors. The RAM may beimplemented by any desired kind of volatile or non-volatile memory. TheHDD may be implemented by any desired kind of non-volatile memorycapable of storing a large amount of data. The hardware resources mayadditionally include an input device, an output device, or a networkdevice, depending on the type of the apparatus. Alternatively, the HDDmay be provided outside of the apparatus as long as the HDD isaccessible. In this example, the CPU, such as a cashe memory of the CPU,and the RAM may function as a physical memory or a primary memory of theapparatus, while the HDD may function as a secondary memory of theapparatus.”

Numerous additional modifications and variations for the modules, theunits, and the apparatuses are possible in light of the above teachings.It is therefore to be understood that within the scope of the appendedclaims, the description of present disclosure may be practiced otherwisethan as specifically described herein. For example, elements and/orfeatures of different examples and illustrative embodiments may becombined each other and/or substituted for each other within the scopeof present disclosure and appended claims.

What is claimed is:
 1. An information processing apparatus, comprising:circuitry configured to display a setting screen including multiplesetting items, each of the multiple setting items being used to change asetting value applied to information processing; set whether or not todisplay each of the multiple setting items on the setting screen; detectan occurrence of an error during the information processing; and displaythe setting screen to change a setting value corresponding to aparticular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item.
 2. The information processing apparatus of claim 1,wherein the circuitry is further configured to display, on the settingscreen, the particular setting item of the multiple setting items, whenthe occurrence of the error is detected during the informationprocessing and the particular setting item is set as not to be displayedon the setting screen, the particular setting item being used to resolvethe error by changing the setting value corresponding to the particularsetting item.
 3. The information processing apparatus of claim 1,wherein the circuitry is further configured to display, on the settingscreen, a button for changing the setting value corresponding to theparticular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item; and display the setting screen when the button isselected, the setting value corresponding to a particular setting beingchanged via the setting screen.
 4. The information processing apparatusof claim 1, wherein the circuitry is further configured to display adialog screen for changing the setting value corresponding to theparticular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item; and display the setting screen when a button included inthe dialog screen is selected, the setting value corresponding to aparticular setting being changed via the setting screen.
 5. Aninformation processing method, comprising: displaying a setting screenincluding multiple setting items, each of the multiple setting itemsbeing used to change a setting value applied to information processing;setting whether or not to display each of the multiple setting items onthe setting screen; detecting an occurrence of an error during theinformation processing; and displaying the setting screen to change asetting value corresponding to a particular setting item of the multiplesetting items, when the occurrence of the error is detected during theinformation processing and the particular setting item is set as not tobe displayed on the setting screen, the particular setting item beingused to resolve the error by changing the setting value corresponding tothe particular setting item.
 6. The information processing method ofclaim 5, further comprising displaying, on the setting screen, theparticular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item.
 7. The information processing method of claim 5, furthercomprising: displaying, on the setting screen, a button for changing thesetting value corresponding to the particular setting item of themultiple setting items, when the occurrence of the error is detectedduring the information processing and the particular setting item is setas not to be displayed on the setting screen, the particular settingitem being used to resolve the error by changing the setting valuecorresponding to the particular setting item; and displaying the settingscreen when the button is selected, the setting value corresponding to aparticular setting being changed via the setting screen.
 8. Theinformation processing method of claim 5, further comprising: displayinga dialog screen for changing the setting value corresponding to theparticular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item; and displaying the setting screen when a button includedin the dialog screen is selected, the setting value corresponding to aparticular setting being changed via the setting screen.
 9. Anon-transitory computer-readable medium storing a program that, whenexecuted by processing circuitry, causes the processing circuitry toperform an information processing method, comprising: displaying asetting screen including multiple setting items, each of the multiplesetting items being used to change a setting value applied toinformation processing; setting whether or not to display each of themultiple setting items on the setting screen; detecting an occurrence ofan error during the information processing; and displaying the settingscreen to change a setting value corresponding to a particular settingitem of the multiple setting items, when the occurrence of the error isdetected during the information processing and the particular settingitem is set as not to be displayed on the setting screen, the particularsetting item being used to resolve the error by changing the settingvalue corresponding to the particular setting item.
 10. Thecomputer-readable medium of claim 9, wherein the method furthercomprises displaying, on the setting screen, the particular setting itemof the multiple setting items, when the occurrence of the error isdetected during the information processing and the particular settingitem is set as not to be displayed on the setting screen, the particularsetting item being used to resolve the error by changing the settingvalue corresponding to the particular setting item.
 11. Thecomputer-readable medium of claim 9, wherein the method furthercomprises: displaying, on the setting screen, a button for changing thesetting value corresponding to the particular setting item of themultiple setting items, when the occurrence of the error is detectedduring the information processing and the particular setting item is setas not to be displayed on the setting screen, the particular settingitem being used to resolve the error by changing the setting valuecorresponding to the particular setting item; and displaying the settingscreen when the button is selected, the setting value corresponding to aparticular setting being changed via the setting screen.
 12. Thecomputer-readable medium of claim 9, wherein method further comprises:displaying a dialog screen for changing the setting value correspondingto the particular setting item of the multiple setting items, when theoccurrence of the error is detected during the information processingand the particular setting item is set as not to be displayed on thesetting screen, the particular setting item being used to resolve theerror by changing the setting value corresponding to the particularsetting item; and displaying the setting screen when a button includedin the dialog screen is selected, the setting value corresponding to aparticular setting being changed via the setting screen.